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ibusinesslines.com November 15, 2018


Microsoft pauses Windows 10 October update after users' complaints

08 October 2018, 11:12 | Jodi Jackson

Microsoft pauses Windows 10 October update after users' complaints

Microsoft pauses Windows 10 October update after users' complaints

Multiple warnings to Windows users not to download the latest update for Windows 10 have been posted online.

This recommendation was quietly added to the Windows 10 update history support page, with a new statement asking users to "please minimize your use of the affected device and contact us directly".

In the meantime, home users and businesses that want to defer the Windows 10 October 2018 Update for as long as possible can follow this TechRepublic guide.

Earlier, some users complained that the update wiped out their profiles, including documents and photos.

An alarming number of users have taken to social media forums and Microsoft's own support website to complain about the serious issue. "This included many crucial documents and financial info". This causes all of the files that have been stored over the years to be deleted from the Downloads folder and users are not to happy about this.


Dona Sarkar, head of the Windows Insider Programme, tweeted that support staff "have the tools to get you back to a good state".

The last major feature update to Windows 10, the April 2018 Update, was also not without issue.

In addition to the above missing files issues there is a known problem with hardware utilising Intel Display Audio Driver versions 10.25.0.3 through 10.25.0.8.

Presumably the reports got missed in the noise that is the Feedback Hub, didn't get enough upvotes to register, or the problem couldn't be replicated in Microsoft testing and was therefore considered too low priority to worry about. Users who wait for automated updates generally don't need to do anything, except make sure their machines haven't somehow downloaded the broken version yet, and maybe back up their files in case something goes terribly wrong.



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