ibusinesslines.com August 21, 2018

Apple knew about front-screen defect in all Watch models, lawsuit alleges

09 June 2018, 02:02 | Jodi Jackson

Class action claims all Apple Watches are defective

Latest class action lawsuit alleges all Apple Watches are defective

According to PatentlyApple, a six-count class action suit seeking $5 million has been filed against Apple in San Jose, California, for the company's refusal to acknowledge an "Apple Watch Defect". The lead plaintiff (Colorado's Kenneth Sciacca) and other members of the class say that had they known about the defects, they would not have purchased an Apple Watch, or would have paid less for them. The complaints continued with Series 1, 2, and 3, but Apple has refused to address the problem.

The lawsuit reads, "Further, Apple's conduct, when confronted with the Defect, indicates that its internal policy is to deny the existence of the Defect, claim the Defect is the result of "accidental damage" caused by consumers, and then refuse to honor its Limited Warranty on those grounds". Last September, Apple released the Series 3 Apple Watch and once again the same issues with the display appeared. It's unclear whether the issue affects only specific screen materials or sizes, but photos accompanying the lawsuit show a stainless steel Apple Watch that has a sapphire-covered screen.

The complaint accompanies pictures of Apple Watches that have had their screens come off. However, with absolutely zero data on sales figures, and what appears to be escalating volumes of sales over the years, it's almost impossible to draw any conclusion from it at present.

Patently Apple reports that the lawsuit claims that a defect results in the screens cracking, shattering or detaching.

Apple is facing a class-action lawsuit that alleges that every Apple Watch it has ever produced has a big problem.

While the lawsuit doesn't specifically identify the defect, it notes that Apple belatedly announced warranty extension plans for certain versions of the Watch suffering from swelling batteries, which have in some cases caused Watches' screens to pop out.

Apple now offers plenty of new Apple Watches to choose from, although no new hardware refresh was announced during the WWDC opening keynote. In July 2017, Apple began repairing first-generation Apple Watches for free if the device's back cover separated from the watch body - but not the front screen. And to suggest that every single model/series of the Apple Watch is defective might be swinging for the fences.

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