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ibusinesslines.com August 18, 2018


Alexa speaker recorded, shared private conversation

25 May 2018, 09:14 | Justin Tyler

Here's why Amazon Echo recorded a family's conversation

Amazon's Alexa records and shares private conversation

Portland mother Danielle (last name not reported) told Seattle network KIRO 7 her family used the smart-speaker to control everything in their home - such as the heating, lights and their security system - using a voice-activated assistant called Alexa.

Amazon's Alexa has been caught recording the private conversation of a Portland-based coupled in the U.S., and then sending that recording to someone else in the family's contact list. And then it apparently also misheard them say to send the recording to this particular person.

The family tried to contact Amazon about the disturbing incident with the company vowing to investigate the odd technical glitch.

Danielle added that they were only made aware that the conversation had been recorded and forwarded when the recipient contacted them and suggested they "unplug your Alexa devices right now... you're being hacked".

"I felt invaded! Like total privacy invasion".

"We are evaluating options to make this case even less likely". Then in between the couple's conversation, Alexa heard the request to "send message" by mistake.


"My husband and I would joke and say 'I'd bet these devices are listening to what we're saying, '" she said. "We are taking steps to avoid this from happening in the future".

Amazon has taken a lot of heat in the past because of conspiracy theories suggesting that the device might be sharing conversations with Central Intelligence Agency and NSA. The Alexa voice inside the Echo has a series of checks to ensure that messages are not sent without the explicit consent of the people stood around the device but somehow Alexa mistakenly thought that those checks had been satisfied.

In a statement, Amazon said: "Amazon takes privacy very seriously".

Amazon Alexa caught recording a private conversation and then forwarding it to a random person on contact list. The houses that Embassy Group are offering would come with Amazon Echo pre-installed and Amazon Alexa pre-enabled in order to lure in GenX as well as millennials.

Many have been suspicious of the company encouraging customers to place listening devices in every room of their homes. Which it then did, and then at some point decided that was the end of the conversation and go back to sleep. Amazon quickly fixed the vulnerability after researchers alerted the company.



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