ibusinesslines.com March 20, 2018

French prosecutor launches probe into Apple planned obsolescence: judicial source

10 January 2018, 09:12 | Justin Tyler

Consumer advocates claim a deliberate slowing down of older devices is designed to drive sales of newer models

Consumer advocates claim a deliberate slowing down of older devices is designed to drive sales of newer models

The investigation comes after a complaint by the association Stop Planned Obsolescence after Apple admitted last month that it was intentionally slowing down older models of its iPhones.

Apple has been hit with a criminal probe by French authorities over its slowdown of vintage iPhones.

The French Prosecutor's Office has launched an investigation into the U.S. high-tech company Apple, accusing them of fraud in connection with their manufacturing practice for the so- planned depreciation, which deliberately slowing the operation of older models, "Iphone", reported French media quoting court sources.

A French prosecutor has launched a formal investigation into claims Apple deliberately slowed older iPhones.

The original lawsuit centers on how Apple handled the degradation of older phone's batteries.

If approximately one-third of those who upgrade their batteries do not purchase a new iPhone, Apple could miss out on selling 16 million units.

"There's been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we're making". Now the DGCCRF (or the Directorate General for Competition, Consumer Affairs and Repression of Fraud), part of the Economic Ministry, has begun a formal investigation.

HOP accused the company of "the practice of planned obsolescence with the aim of deliberately reducing the lifespan [of a product] in order to increase the replacement rate", it said in a statement.

"First and foremost, we have never - and would never - do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades", said Apple.

There have been concerns about the level of iPhone X demand from some analysts, but now Apple is under fire in France for its alleged "planned obsolescence" of older iPhone models. "About a year ago in iOS 10.2.1, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE", the company said.

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