Both companies are to be blamed in this case. Ads will be removed "as quickly as possible", while in the meantime, folks on Twitter are being told to locate the TouchPal app in the Settings menu and uninstall its updates. However, one thing that does not stand true for HTC is supremacy in software. However, HTC is likely to have another update roll out soon which would ensure that these ads are gone. Instead, you will see an Uninstall Updates button in its place.
Fortunately, it is too easy to install other keyboards on Android, including Google's own Gboard. Not to mention the potential privacy issues such ads might raise.
In a statement to Gadgets 360, one HTC spokesperson said, "Due to an error, some HTC customers have reported seeing ads on their phone's keyboard".
The default keyboard on HTC phones is actually built by a company called TouchPal, and it's possible that the company added ads to the keyboard without even notifying HTC. More worrying, however, is the thought that such an invasive change slipped past HTC or that it allowed it to go through, despite being "not the experience we intended". Hopefully this is the first and last time such an unintentional misstep happens.
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