ibusinesslines.com
ibusinesslines.com September 23, 2017


HTC default keyboard app is now showing people ads

17 July 2017, 03:17 | Justin Tyler

HTC apologises after ads appearing on the default keyboard

HTC grovels after serving up keyboard ads to some users

This is because HTC ships the phone with the basic version of TouchPal and in order to disable the ads the customers will have to get the premium version.

The uproar started when the free version of TouchPal, which comes as the default on the HTC 10, started to show adverts.

Not only are users griping that these ads are 'effing annoying, some have also said that the keyboard's responsiveness has been borked since the third-party crap started to appear.

That said, HTC is not without fault here. "You already bought the phone, they shouldn't be serving you ads". Also, getting into the space assigned for a keyboard gives rise to even more limitations.


Both companies are to be blamed in this case. Ads will be removed "as quickly as possible", while in the meantime, folks on Twitter are being told to locate the TouchPal app in the Settings menu and uninstall its updates. However, one thing that does not stand true for HTC is supremacy in software. However, HTC is likely to have another update roll out soon which would ensure that these ads are gone. Instead, you will see an Uninstall Updates button in its place.

Fortunately, it is too easy to install other keyboards on Android, including Google's own Gboard. Not to mention the potential privacy issues such ads might raise.

In a statement to Gadgets 360, one HTC spokesperson said, "Due to an error, some HTC customers have reported seeing ads on their phone's keyboard".

The default keyboard on HTC phones is actually built by a company called TouchPal, and it's possible that the company added ads to the keyboard without even notifying HTC. More worrying, however, is the thought that such an invasive change slipped past HTC or that it allowed it to go through, despite being "not the experience we intended". Hopefully this is the first and last time such an unintentional misstep happens.



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