"I want to send my condolences and that I'm very sorry that this happened to you", Lane replied.
Lane said her and Stephens were romantically involved for a while and had discussed getting married.
Gail Wheeler, of Erie, said she was stopped at a light at the McDonald's when Stephens came "whipping out" of the parking lot, almost hitting her. They last spoke on Saturday evening, Lane said, when he told her he was moving out of state and had quit his job.
"I seen him in there ordering his food and I was like, 'Oh he look familiar, '" Byes told WIVB. "And that's been hard", she said. The agency says that "every suicide is a tragedy" but that Stephens' death eliminates the community's fear that he might kill again.
Green said of Lane: "It's not her fault".
A Cleveland police news conference was scheduled for noon ET but had not yet started as of 12:15 p.m.
The killer often gambled in Erie, Pennsylvania, and he slept in his vehicle when he went there.
Facebook said Stephens' account was suspended within 23 minutes of the murder video being reported, but admitted it needs to "do better". "Period", Cleveland's police chief said.
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